Purely Wick Terms of Service

1. Introduction

Welcome to Purely Wick! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Purely Wick, you agree to these Terms. If you do not agree, please do not use our website.

2. Orders & Payments

• All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion.

• Prices are listed in U.S. dollars and are subject to change without notice.

• We accept major credit/debit cards and other payment methods as indicated at checkout.

3. Shipping & Delivery

• Orders are processed within 2-4 business days, excluding weekends and holidays.

• Shipping costs and estimated delivery times are provided at checkout.

• Purely Wick is not responsible for lost, stolen, or delayed shipments once they are in the hands of the carrier.

For full shipping details, please review our Shipping Policy.

4. Returns & Refunds

• We accept returns of unused, undamaged items within 14 days of delivery.

• Customers are responsible for return shipping costs unless the item is damaged or defective.

• Refunds are processed once returned items are received and inspected.

For more details, see our Return & Refund Policy.

5. Product Use & Safety

• Our candles and beard products are intended for personal use only.

• Always follow candle safety guidelines provided with your order.

• Purely Wick is not liable for misuse or improper handling of our products.

6. Intellectual Property

• All content, including product names, images, and branding, is owned by Purely Wick and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

• Purely Wick is not responsible for any indirect, incidental, or consequential damages related to the use of our products or website.

• Our liability is limited to the amount paid for your order.

8. Changes to Terms

• We may update these Terms at any time. Changes will be posted on this page, and your continued use of the website means you accept the updated Terms.

9. Contact Us

If you have any questions, feel free to reach out to us at purelywicks@gmail.com.